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How gj444 Handles Your Personal Information

Your account data — including what you share when you deposit via bKash, Nagad or Rocket — is collected, stored and used only as described in this policy. Access to gj444 and any related data processing depends on your local law and eligible region.

Account data protectedbKash, Nagad, Rocket payment contextNo data sold to third partiesYour rights, clearly statedRegion-dependent access
gj444 How gj444 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to correct something on your account, our support team can help. Reach out through any of the channels below and mention that your query is about your personal data or privacy — this helps us route it to the right team without delay.

Team online

Live Chat

Open the chat icon from your account dashboard. Let the agent know your query is privacy-related and they will escalate it to the right team.

Email Support

Send your request to our support address with your registered account email in the subject line. We respond to privacy queries as a priority.

Account Help Centre

Log in to your account and navigate to the Help section. You can submit a data request form directly from there without contacting support first.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We take a practical approach to data security — not just policy language. Your account password is hashed and never stored in plain text. Sessions are protected with SSL encryption across all connections, whether you are on mobile or desktop. We limit internal access to your personal data to staff who need it to process your account, handle a support request or investigate a security flag.

Cookie Use

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser, though some features may not work without them.

Data Retention

We keep your account data for as long as your account is open. Once closed, we retain only what our record-keeping obligations require, then delete the rest.

Payment Data Security

Transaction references from bKash, Nagad and Rocket are stored to reconcile your account balance. We do not retain full wallet credentials or mobile banking PINs at any stage.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Submit the request through live chat or email and we will respond within a reasonable period.

Common Questions About Your Privacy on gj444

Below are the questions we hear most often about how your personal data works on this platform. If your question is not covered here, contact our support team directly through the channels listed above.

We collect your name, contact details and, where account verification is needed, identity documents. We also log your device type and IP address to protect your account from unauthorised access.

No. We only log the transaction reference and amount when a payment clears. Your mobile wallet PIN and full credentials are never stored on our system at any point.

Yes. Contact us through live chat or email with your registered account details. We will compile a summary of what we hold and send it to you within a reasonable timeframe.

You can request account closure and data deletion by contacting support. We will delete what we are not required to retain by our record-keeping obligations after the closure is processed.

We share data only where necessary — for example, with bKash, Nagad or Rocket networks to complete a transaction you started. We do not sell or rent your data to marketers.

Cookies keep your session active and save your account preferences. You can disable them in your browser settings, though this may affect how certain account features function for you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.